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Kansas DOR Tax Offices Change to Appointment-Only Status

Dated Nov. 23, 2020

SUMMARY BY TAX ANALYSTS

The Kansas Department of Revenue announced that because of COVID-19 and a rise in cases statewide, tax assistance centers will provide in-person assistance only by appointment beginning November 23.

Kansas Department of Revenue Tax Assistance Centers Move to Require Appointments for Office Visits

11/19/2020

TOPEKA — As COVID-19 cases rise across the state, Kansas Department of Revenue Taxpayer Assistance Centers (TAC) are changing the way they operate. Beginning Monday, November 23, TAC will be only available by appointment for in-person assistance.

Kansas Taxpayer Assistance Centers aid taxpayers with personal and business tax questions regarding their specific Kansas tax accounts or general tax questions. TAC locations are closed on state holidays.

For an appointment, customers are asked to contact the office using the methods below:

Topeka

Scott State Office Building
120 SE 10th Avenue
Topeka, KS 66612-1103

Email:KDOR_TAC@ks.gov
(KDOR_TAC@ks.gov)
Phone: 785-368-8222

Monday - Friday
8 a.m. - 4:45 p.m.

Overland Park

Rosana Shopping Center
7600 W. 119th Street, Suite A
Overland Park, KS 66213

Email: KDOR_OPAppointments@ks.gov
(KDOR_OPAppointments@ks.gov)
Phone: 913-942-3150

Mondays and Wednesdays
8 a.m. - 4 p.m.

Phone and email assistance continues to be available Monday through Friday, 8 a.m. to 4:45 p.m.

Taxpayer Assistance: 785-368-8222

Past-Due Account Assistance: 785-296-6121

General tax-related questions can be sent by email to kdor_tac@ks.gov (kdor_tac@ks.gov).

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