With COVID-19, taxpayers asked to use DOR's online services in lieu of in-person visits to customer service centers
March 17, 2020
With COVID-19, the Wisconsin Department of Revenue is asking its customers to use its many online tax and other service tools at www.revenue.wi.gov rather than in-person visits to its customer service centers. For the most up-to-date information on COVID-19 in the Wisconsin visit this website.
"Many of the services we offer in our walk-in customer service centers are available through our website," said DOR Secretary Peter Barca. "Serving Wisconsin taxpayers is our priority, but when health issues arise, we must adjust our services to best protect the safety and well-being of everyone involved. Our new favorite saying at DOR is get out of line and go online."
To help Wisconsin taxpayers fulfill their DOR business needs during this unique time, the agency has compiled a list of "quick links" to complete needed tax tasks without need for an in-person visit.
Tax refund status
Where's My Refund: https://www.revenue.wi.gov/Pages/Apps/TaxReturnStatus.aspx
Wisconsin e-file
https://www.revenue.wi.gov/Pages/WI-efile/home.aspx
Past-due tax help
Payment plan requests done through either:
My Tax Account: https://tap.revenue.wi.gov/mta/_/
Form request: https://www.revenue.wi.gov/DORForms/a-771.pdf x Wage attachment review requests done through either:
Wage attachment review requests done through either:
My Tax Account: https://tap.revenue.wi.gov/mta/_/
Form request: https://www.revenue.wi.gov/DORForms/a-772f.pdf
Make payments
Tax payments: https://tap.revenue.wi.gov/pay/
State debt collection payments: https://tap.revenue.wi.gov/NonTax/
ID verification
Identity verification: https://www.revenue.wi.gov/Pages/Individuals/id-verification.aspx
Business tax registration
Registration: https://tap.revenue.wi.gov/BTR/_/
Request tax form copies
https://tap.revenue.wi.gov/ReqCpy
Customer service phone numbers:
Individuals: (608) 266-2486
Businesses: (608) 266-2776