Online Software Company Seeks Benefits Under New Domestic Production Activities Deduction
Online Software Company Seeks Benefits Under New Domestic Production Activities Deduction
- AuthorsCakebread, Steve
- Institutional AuthorsSalesforce.com
- Cross-Reference
- Code Sections
- Subject Area/Tax Topics
- Jurisdictions
- LanguageEnglish
- Tax Analysts Document NumberDoc 2005-6479
- Tax Analysts Electronic Citation2005 TNT 60-32
March 22, 2005
Acting Assistant Secretary for Tax Policy
Room 3104
Department of the Treasury
1500 Pennsylvania Avenue
Washington, D.C. 20220
Fax: (202) 622-0605
The Honorable Donald L. Korb
Chief Counsel
Room 3026
Internal Revenue Service
1111 Constitution Avenue, NW
Washington, D.C. 20224
Fax: (202) 622-4277
Dear Messrs. Solomon and Korb:
I am the Chief Financial Officer of salesforce.com. I am writing to respectfully request that you not exclude our company and others like us from the computer software incentives contained in the new Section 199, which was enacted as part of HR 4520, the American Jobs Creation Act.
I. Introduction
The Treasury Department and the Internal Revenue Service recently issued Notice 2005-14, which provides interim guidance under Section 199. Notice 2005-14 includes provisions dealing with software. We believe that these provisions are, in some respects, unduly restrictive and fail to take into account significant technological advances in the software industry in which it is no longer necessary to physically ship or download software in order for it to be fully utilized by an end user. There is a rapidly evolving and robust competition in the software industry between companies that ship or require the download of software to end users and companies such as salesforce.com that provide access to substantially similar software via the Internet. The interim guidance favors traditional software companies and inadvertently excludes companies such as ours whose only distinction in this regard is the means by which their product is delivered.
II. Background
A. Our Company
Salesforce.com provides a comprehensive customer relationship management (CRM) solution to businesses of all sizes and industries worldwide. Our software helps customers to more effectively manage critical operations of their businesses, including sales force automation, customer service and support, marketing automation, document management, analytics, and custom application development. Instead of making copies of the application and shipping it to customers or requiring a download, salesforce.com makes the program available via a secure Internet connection on its Web site. Customers pay a subscription fee, input their business data into the salesforce.com application located on the salesforce.com servers, and manage the data remotely through a standard Web browser and Internet connection. By designing CRM software that can be accessed and utilized through a standard Web browser, salesforce.com has substantially reduced many of the traditional expenses and complexities of enterprise software implementation and maintenance. The benefits include:
Monthly costs that are typically billed on a per user/per month basis (traditional software is usually licensed for a one-time fee that is paid at the start of the license);
A "pay as you go" structure in which an end user pays only for the number of user subscriptions it needs (end users of traditional software usually must anticipate the number of users at the time they purchase the license);
Lower costs overall because fewer end user IT resources are needed to implement and support the deployment, as the software is maintained by salesforce.com on the salesforce.com servers;
Greater simplicity, because the only software the end user needs to keep on its systems is an Internet browser;
Use of only the most up-to-date versions of the software because the system is upgraded as soon as updates to the software become available; and
Greater protection from piracy and trade secret misappropriation because the software is never moved from our servers, thus making reverse engineering or decompiliation more difficult.
Provision of software in this fashion, made possible by recent increases in broadband networking capacity and speed, is known as "on-demand computing." Many people in the software industry believe that, over the next several years, most companies will compute in this way and most of the sophisticated business software will be distributed this way. Indeed, salesforce.com is part of a growing number of small companies that deliver their software products to customers over a secure Web site. Examples of other on-demand software offerings include, but are not limited to: (1) human resource management software; (2) travel and entertainment expense reporting and reimbursement software; (3) financial application software; (4) supply chain management software; and (5) payroll software. Each of these companies, like salesforce.com, competes directly with companies that provide substantially identical software that is designed and written to reside on the customer's own servers.
B. Our Competition
The majority of our competitors sell CRM applications that are physically transferred to customers via CDs or downloaded over the Internet. Software provisioned in this fashion is commonly referred to as "packaged software."
As our company and others that provide on-demand computing have attracted customers and acquired greater market share, our competitors have begun to offer their customers and prospects a choice of buying their applications as traditional packaged software or accessing it in an on-demand fashion over the Internet.
III. Fees for Use of Software On-Line Should Be Eligible for Incentives Under the American Jobs Creation Act
Notice 2005-14, issued by the Treasury Department and the Internal Revenue Service on January 19, 2005, interprets the deduction for domestic production activities of Section 199 to exclude fees received by software companies for allowing customers remote access to computer programs. Our core disagreement with Notice 2005-14 is that it requires a physical or downloaded "transfer" to an end user of a copy of a computer program in order to establish entitlement to a deduction under Section 199. The following points illustrate why delivery of code should not be a prerequisite:
A. On-Demand Software is Used for the Same Purposes as Software That is Shipped to End Users
End users utilize the salesforce.com CRM product for the identical business purposes as end users of our competitors' packaged software. The only difference is the physical location of the code. The process for developing on-demand software and packaged software is virtually identical, yet the interim guidance results in the denial of incentives under the American Jobs Creation Act to those software companies that develop their software domestically, but who choose to distribute it without physical delivery to end users. On-line provision of software involves no less domestic production than other means of delivery and should not be a basis to preclude a Section 199 incentive.
B. Distinguishing Between Methods of Delivery Will Impede Growth of This New Business Model
Ever increasing computer power and data transfer speeds now make it possible to give a computer user all of the functionality of a computer program without delivering a copy. End users can access on-line the same software functionality that was previously available only if the code was physically loaded on an internal computer system and enjoy the advantages described earlier.
As a result, the sub-industry that sells on-demand software has placed extreme competitive pressure on older and larger packaged software companies. Yet, the growing number of companies that follow this model of delivery will be penalized by the current guidance of Notice 2005-14. The unequal cost structure that the Notice is imposing on these companies will put them at a competitive disadvantage relative to other companies. It is also unlikely that the Treasury or the IRS will hear from these companies because they are small and generally lack the resources to track and respond to this issue.
Continuation of technological advancements and evolution of the fledgling "on-demand cornputing" industry will be impeded through disparate tax treatment of companies such as ours. Competition should be allowed to proceed with each company on an equal footing regardless of its distribution model.
C. A Company that Both Ships Its Software and Provides it On-Demand Will Have Different Tax Treatment for the Same Software
Noting the logic of the on-demand model and the successes of companies such as ours, traditional software companies have begun to offer customers a choice of accessing their software over the Internet as an alternative to physical delivery. In either instance, the software is substantially identical in functionality and was likely written by the same group of developers. Under the interim guidance, these companies would claim different tax treatment for receipts attributable to on-line access versus receipts attributable to shipment, notwithstanding that the underlying software itself is substantially the same.
D. On-Line Provision of Software Should Be Deemed An "Other Disposition" for Purposes of Section 199
The language of Section 199 suggests a broad interpretation designed to reach any and all revenue received from exploitation of software. Income subject to a Section 199 deduction includes receipts from "any lease, rental, license, sale, exchange, or other disposition of qualifying production property." Qualifying production property includes "any computer software." See Sec. 199(a), (c)(4), (c)(5). We believe that the phrase "or other disposition of qualifying production property" must be interpreted as a catch-all to the words that proceed it. These words, "lease," "rental," "license," "sale," and "exchange" are all means of providing software for others' use. Provision and use of software over the Internet is simply another "disposition" for purposes of Section 199. Such an interpretation is consistent with the regulatory authority granted to the Treasury and the IRS under Section 199(d)(7).
This interpretation is also consistent with fact that Section 199 eligibility is not intended to be dependant on the means or methods of distribution. Congress specifically recognized that domestically produced films are subject to Section 199 deductions irrespective of the means of distribution. Software is no different from films in this respect because both can be distributed for customers' use in tangible and intangible forms.
E. Guidance Can Include On-Demand Software for Section 199 Eligibility While Excluding Software Used to Purchase Goods or Utilize Telecommunication Services Over the Internet
We recognize that Section 199 was not intended to apply to on-line software that is utilized by companies as a tool to sell other goods and services over the Internet, or to on-line software used to provide Internet access or other telecommunication services. A distinction can be drawn in the guidance between payments that in substance are for the on-line use of software, as opposed to use of on-line software that is incidental or ancillary to an underlying purchase of goods or the provision services. The difference between the source of our revenues and those of Internet merchants and telecommunication service providers is clear: end users of on-demand software pay for the right to use the software, while consumers that use Internet software to purchase other goods and/or telecommunication services do not pay for the right to use the software but, rather, pay for the goods, services, or access that they purchase with the use of the software. The latter form of software should be excluded from Section 199 deductions while the former should not.
IV. Conclusion
We believe that a physical transfer to an end user of a copy of a computer program should not be necessary to establish entitlement to a deduction under Section 199. As long as the development of functionally-equivalent software takes place in the United States, any revenue generated from such software, by whatever means of delivery, should qualify under Section 199.
We appreciate the opportunity to submit these comments, and we hope that you find them helpful in crafting future guidance with respect to Section 199.
Steve Cakebread
Chief Financial Officer
salesforce.com, inc.
Ms. Helen Hubbard
Tax Legislative Counsel
Room 1308
Department of the Treasury
Fax: (202) 622-9260
Mr. George Manousos
Office of Tax Legislative Counsel
Room 4222
Department of the Treasury
Fax: (202) 622-9260
Mr. Nicholas J. DeNovio
Deputy Chief Counsel
Room 3034
Internal Revenue Service
Fax: (202) 622-4277
Mr. Paul Handleman
Room 55115
Office of Associate Chief Counsel
Passthroughs and Special Industries
Internal Revenue Service
Fax: (202) 622-4753
Ms. Lauren Ross Taylor
Room 55115
Office of Associate Chief Counsel
Passthroughs and Special Industries
Internal Revenue Service
Fax: (202) 622-4753
Ms. Heather Malloy
Room 5300
Office of Associate Chief Counsel
Passthroughs and Special Industries
Internal Revenue Service
Fax: (202) 622-4524
Ms. Cary D. Pugh
Special Counsel to the Chief Counsel
Room 3034
Internal Revenue Service
Fax: (202) 622-4277
Mr. Mark Prater
Chief Tax Counsel
Majority Staff
Committee on Finance
United States Senate
Fax: (202) 228-0554
Mr. Russell Sullivan
Chief Tax Counsel
Minority Staff
Committee on Finance
United States Senate
Fax: (202) 228-0554
Mr. Robert Winters
Chief Tax Counsel
Majority Staff
Committee on Ways and Means
U.S. House of Representatives
Fax: (202) 225-2610
Mr. John Buckley
Chief Tax Counsel
Minority Staff
Committee on Ways and Means
U.S. House of Representatives
Fax: (202) 225-4021
- AuthorsCakebread, Steve
- Institutional AuthorsSalesforce.com
- Cross-Reference
- Code Sections
- Subject Area/Tax Topics
- Jurisdictions
- LanguageEnglish
- Tax Analysts Document NumberDoc 2005-6479
- Tax Analysts Electronic Citation2005 TNT 60-32